Legal information
Company details and ANPC
Details of MIRAKL SRL, the company that runs DomeniuLiber.ro: registered office, tax ID (CUI), Trade Register, contact, ANPC, ADR and contact points for authorities.
This is a translation, provided for information only. The Romanian version is the one that applies. Read the Romanian version
In short
On this page you will find the identification details of the company that operates DomeniuLiber.ro and sells the domains presented on the website, the information required by Article 5 of Law no. 365/2002 on electronic commerce, and the contact points and authorities you can turn to, including ANPC.
Identification details
| Company name | MIRAKL SRL |
|---|---|
| Legal form | Limited liability company (SRL), a Romanian legal entity |
| Registered office | Str. Buciumului nr. 52, bl. 51-41, sc. 1, ap. 13, 200813 Craiova, Dolj County, Romania |
| Trade Register number | J2006002203166 |
| Romanian tax ID (CUI) | 19276334 |
| VAT registration number | RO19276334 – VAT payer, applies the VAT cash accounting scheme |
| Brand and website | DomeniuLiber.ro – https://domeniuliber.ro |
| Client account | https://domeniuliber.ro/account |
Reselling domain names does not require prior authorisation. MIRAKL SRL is the seller of the services and the issuer of the invoices; online card payments are processed by NETOPIA Financial Services S.A. (NETOPIA Payments).
Contact
- e-mail: [email protected] (including for complaints);
- the contact form on the website;
- support tickets in your client account.
Language of communication: Romanian. We do not offer telephone support.
Prices and VAT
Domain prices are shown in RON and include VAT, as required by law. For each extension we show the first-year price, the renewal price and the transfer price on the Prices page. The total is shown to you before you place the order. The services are delivered electronically, with no delivery costs. Details can be found in the Terms and Conditions and on the Delivery and activation page.
Consumer protection (ANPC)
If you are a consumer and we have not managed to resolve a complaint together, you can contact the National Authority for Consumer Protection (ANPC):
- ANPC: https://anpc.ro;
- alternative dispute resolution (ADR, in Romanian SAL), under Government Ordinance OG nr. 38/2015, through the ANPC platform:
The European online dispute resolution platform (ODR) was closed on 20 July 2025, following the repeal of Regulation (EU) No 524/2013 by Regulation (EU) 2024/3228; for this reason we no longer display a link to it. You still have the right to bring proceedings before the courts.
DSA points of contact
Under Articles 11 and 12 of Regulation (EU) 2022/2065 on digital services (Digital Services Act, DSA):
- single point of contact for Member States' authorities, the European Commission and the European Board for Digital Services: [email protected];
- single point of contact for recipients of the service: [email protected];
- accepted languages: Romanian and English;
- reporting a domain used abusively: the Report abuse form. The procedure is described in the Acceptable Use Policy.
Supervisory authorities
| Authority | Area | Website |
|---|---|---|
| National Authority for Consumer Protection (ANPC) | Consumer protection | anpc.ro |
| National Supervisory Authority for Personal Data Processing (ANSPDCP) | Personal data protection | dataprotection.ro |
| National Authority for Management and Regulation in Communications (ANCOM) | Digital Services Coordinator (DSA) | ancom.ro |
| National Cyber Security Directorate (DNSC) | Cybersecurity (NIS2), including for domain registration services | dnsc.ro |
Legal documents
- Terms and Conditions
- Privacy Policy
- Cookie Policy
- Right of withdrawal and refunds
- Withdraw from contract here
- Acceptable Use Policy
- Report abuse
- Delivery and activation
The information on this page is valid from 6 November 2026.
Have a question about this document?
Write to us and we will reply by email. To withdraw from a contract or report a domain used for abuse, use the dedicated forms.
Email: [email protected]